Many locations with limited or no onsite IT support
UCaaS offers easy deployment, simple maintenance and full voice features
Retail locations with fire and burglar alarms
EPIK meets fire and safety code requirements*
EPIK supports up to 8 voice lines; ATAs can provide incremental voice support as needed
Large HQ locations
SIP Trunking offers savings and scalability if current solution is IP PBX
For full-featured voice flexibility without capital investment, UCaaS is a good choice
If already using Microsoft 365 and Teams, Teams Direct Routing provides similar benefits
Contact centers
SIP Trunking offers savings and scalability if current solution is IP PBX
For full-featured voice flexibility without capital investment, UCaaS can be configured to support sophisticated call queuing and routing required for call center scenarios
* Granite EPIK can include dual SIM cards and diverse cellular connections. Certain jurisdictions may require wireline connections for Fire/Life Safety and wireline connections may be necessary to furnish service at some locations.