Situation
POTS replacement recommendations
Many locations with limited or no onsite IT support
  • UCaaS offers easy deployment, simple maintenance and full voice features
Retail locations with fire and burglar alarms
  • EPIK meets fire and safety code requirements*
  • EPIK supports up to 8 voice lines; ATAs can provide incremental voice support as needed
Large HQ locations
  • SIP Trunking offers savings and scalability if current solution is IP PBX
  • For full-featured voice flexibility without capital investment, UCaaS is a good choice
  • If already using Microsoft 365 and Teams, Teams Direct Routing provides similar benefits
Contact centers
  • SIP Trunking offers savings and scalability if current solution is IP PBX
  • For full-featured voice flexibility without capital investment, UCaaS can be configured to support sophisticated call queuing and routing required for call center scenarios

* Granite EPIK can include dual SIM cards and diverse cellular connections. Certain jurisdictions may require wireline connections for Fire/Life Safety and wireline connections may be necessary to furnish service at some locations.