Many facilities with limited or no onsite IT support
- UCaaS offers easy deployment, simple maintenance and full voice features
High-volume call operations (inbound or outbound) or large centralized facilities; high proportion of staff
at desks with computers
- SIP Trunking offers savings and scalability if current solution is IP PBX
- For full-featured voice flexibility enabling voice, video, chat and presence without capital investment,
UCaaS is a good choice
- For Federal civilian agencies, state or local governments already using Microsoft 365, Teams
Direct Routing provides similar benefits
Field locations that are hard to reach or where traditional POTS lines or other access circuits are
becoming less available
- EPIK offers a 4G wireless solution*
- ATA (Analog Telephone Adapter) paired with a wireless access device
High proportion of desk staff with computers
- UCaaS offers full-featured connectivity to enable voice, video, chat and presence
without capital investment
- For Federal civilian agencies, state or local governments already using Microsoft 365, Teams
Direct Routing provides similar benefits
Large number of legacy devices that incorporate modems or other analog components
- EPIK offers true POTS compatibility
- ATA or Voice over Cable may work, but need to validate with specific
equipment
Facilities with fire and burglar alarms
- EPIK meets fire and safety code requirements*
* Granite EPIK can include dual SIM cards and diverse cellular connections. Certain
jurisdictions may require wireline connections for Fire/Life Safety and wireline connections may be necessary to
furnish service at some locations.
