Situation
POTS replacement recommendations
Branch locations with only a few phone lines and security alarms
  • EPIK supports up to 8 phone lines, with fax support, and is fully compliant with fire and safety code requirements*
  • Voice over Cable provides an MFVN solution, supports traditional analog lines and, depending on jurisdiction, may meet security alarm code requirements
Legacy ATMs in hard-to-reach locations
  • EPIK device is available in locations no longer served by POTS lines, is compatible with legacy modems, and enables reliability with 24-hour battery backup, dual SIMs and intelligent failover
Large HQ locations
  • SIP Trunking offers savings and scalability if current solution is IP PBX
  • For full-featured voice flexibility without capital investment, UCaaS is a good choice
  • If already using Microsoft 365 and Teams, Teams Direct Routing provides similar benefit
Contact centers
  • SIP Trunking offers savings and scalability if current solution is IP PBX
  • For full-featured voice flexibility without capital investment, UCaaS can be configured to support sophisticated call queuing and routing required for call center scenarios
Compliance requirement for call recording
  • UCaaS can be configured to automatically record inbound and outbound calls

* Granite EPIK can include dual SIM cards and diverse cellular connections. Certain jurisdictions may require wireline connections for Fire/Life Safety and wireline connections may be necessary to furnish service at some locations.